Cookie Policy

Last Updated: May 22, 2025

This Cookie Policy explains how Loxia AI ("we", "us", or "our") uses cookies and similar technologies when you visit our website or use our B2B SaaS platform (the "Service").

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1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) by your browser when you visit a website. They are widely used to make websites work more efficiently, improve user experience, and provide analytical information.

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2. How We Use Cookies

We use cookies for several reasons. Some cookies are required for technical reasons for our Service to operate (we refer to these as "strictly necessary" or "essential" cookies). Other cookies enable us to track and target the interests of our users to enhance their experience on our website (we refer to these as "optional" or "marketing" cookies).

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3. Cookie Breakdown

Here is a detailed list of the cookies set on our platform:

Strictly Necessary Cookies (Technical)

These cookies are essential for you to navigate our website and use its features, such as accessing secure areas of the site (authentication). Without these cookies, services like user log-in cannot be provided.

Cookie Name	Provider	Purpose	Expiry
next-auth.session-token	Loxia AI	Main session cookie for user authentication.	30 days
__stripe_mid	Stripe	Used by Stripe to detect and prevent fraud.	1 year
__stripe_sid	Stripe	Used by Stripe to maintain session security and transactions.	30 minutes

Marketing & Targeting Cookies (Optional)

These cookies are used to track visitor behavior across websites. The intention is to display ads that are relevant and engaging for the individual user. We only load these cookies if you give your explicit consent.

Cookie Name	Provider	Purpose	Expiry
_fbp	Meta / Facebook	Used by Facebook to deliver advertising products and track ad performance.	3 months

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4. How Can I Control Cookies?

You have the right to decide whether to accept or reject optional cookies.

• Our Cookie Consent Banner: You can accept or reject optional cookies using the consent banner that appears when you first visit our site. If you choose to reject optional cookies, no marketing or tracking cookies will be loaded on your browser.
• Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies through browser settings, you may still use our website, though your access to some functionality and areas of our website may be restricted (for example, logging into your dashboard).

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5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

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6. Contact Us

If you have any questions about our use of cookies or other technologies, please email us at: 📧 legal@loxiaai.com