Core Applications
Automated Shipment Tracking (WISMO)
Resolves "Where is my order?" calls instantly. By integrating with your TMS or order management system, Loxia AI authenticates the calling number and reads back exact tracking status, ETA, and delay notices without human intervention.
Driver Coordination & Dispatch
Deploy outbound AI campaigns to notify drivers of route changes, check on delayed vehicles, or gather proof of delivery status verbally. The AI transcribes the driver's response and updates your central logistics database.
Delivery Scheduling & Rescheduling
For last-mile delivery, Loxia AI can call customers to arrange drop-off times or allow customers to call in to reschedule a missed delivery, pushing the updated time slot directly into the routing software.