Platform Infrastructure

All Features

Discover the full power of the Loxia AI infrastructure.

AI CRM & Analytics

AI-Powered Sales Pipeline

Advanced Kanban board with integrated tag filtering, automated SLA risk detection, deal weight forecasting, and collaborative comment threads.

AI CRM & Analytics

AI Call Analytics & Speech Intel

Deep speech intelligence extracting agent-to-customer talk ratios, real-time objection analysis, competitor mentions, and post-call timelines.

AI CRM & Analytics

Relationship Health Score

Algorithmic health scoring (0-100) based on call sentiment, optimal contact hours, interaction frequency, and automatic customer profiling.

Call Intelligence

Sentiment Analysis

Real-time emotional and sentiment detection on every call.

Call Intelligence

Lead Scoring

Intelligent lead qualification based on conversation content.

Workflow Automation

Auto Follow-up

Automated multi-channel follow-ups (SMS, Email, WhatsApp).

Voice & Real-time

Visual IVR Builder

No-code drag-and-drop builder for complex call flows.

Call Intelligence

Smart Knowledge Base

RAG-powered knowledge base with auto-suggest optimizations.

Integrations

WhatsApp Business

Seamless AI integration with the world's most popular messaging app.

AI Marketing

Lead Magnet Generator

Auto-generation of professional PDFs and landing pages for your niche.

Voice & Real-time

Ultra-low Latency Voices

Human-like voices with < 300ms response time.

Workflow Automation

SMS Campaigns

Broadcast text messages and automated SMS sequences to your leads.

Integrations

Professional Email

Custom SMTP integration for automated professional email follow-ups.

Workflow Automation

Smart Booking

Automated appointment scheduling integrated with your calendar.

Call Intelligence

Call Analytics

Detailed reporting on call performance, conversion, and costs.

Integrations

Global i18n

Support for 13+ languages with native accents and perfect grammar.

Voice & Real-time

Real-time Processing

Proprietary stack for near-instant speech-to-text and response.

Voice & Real-time

Natural Barge-in

Interrupt the AI naturally just like a human conversation.

Integrations

Developer API

Connect Loxia AI to any external software with our robust API.

Integrations

AI Chat Widget

Embed a fully customizable AI assistant directly on your website to answer customer queries 24/7.

Voice & Real-time

Passaggio a Operatore (Handoff)

Trasferimento fluido e immediato della chiamata a un operatore umano in caso di necessità.

Voice & Real-time

Direct PBX Routing

Bypass AI and route calls directly to human teams instantly.

Voice & Real-time

Voice Web Widget

Embed a WebRTC voice-calling button directly on your website to allow seamless browser-based calls.

Voice & Real-time

Voice Co-Pilot

Turn your voice widget into a true co-pilot. The AI can navigate pages, select product options, add to cart, and fill forms on your site, simply by listening to the customer's voice.

Integrations

E-Commerce Sync

Direct connection to Shopify and WooCommerce for order status.

Integrations

Magento Integration

Connect your Magento store directly to the AI voice agent: check inventory, product prices and order status in real time during the call.

Integrations

Multi-Instance Connectors

Connect multiple instances of Shopify, Magento, Google Calendar, or CRMs. Bind each connector to specific AI agents or chat widgets for complete data isolation.

Integrations

Voice Concierge (PMS)

Connect the AI agent to your hotel PMS (Mews, Cloudbeds, Opera) for automated bookings and room service.