Platform Infrastructure

All Features

Discover the full power of the Loxia AI infrastructure.

Workflow Automation

Autonomous Booking

The AI checks Google Calendar/Calendly in real time and books appointments via Voice, Chat, or WhatsApp.

Integrations

Action-Oriented WhatsApp

Not just text. Your WhatsApp assistant can check stock, close sales, and schedule meetings.

AI CRM & Analytics

Automatic CRM Sync

The AI collects lead data and automatically creates contacts in HubSpot, Pipedrive, or Zendesk.

Integrations

Integrated E-Commerce Support

Direct connection to Shopify, WooCommerce and Magento to check order status and inventory in real time.

Integrations

Magento Integration

Connect your Magento store directly to the AI voice agent: check inventory, product prices and order status in real time during the call.

Integrations

Enterprise E-Commerce

Native integration with Shopify Plus, Salesforce Commerce Cloud and Magento for real-time boutique inventory and VIP customer history.

Call Intelligence

Document Training (RAG)

Upload PDFs, manuals, or your website URL. The assistant learns to offer infallible technical support.

Call Intelligence

Omnichannel AI Brain

Train the assistant once. The system will respond via phone, web chat, and WhatsApp.

Call Intelligence

Real-time Analytics

Monitor call sentiment, duration, and conversion rates live. Export data via API or CSV.

Integrations

WhatsApp Business

Native integration for automated follow-ups via the world's most popular chat app.

Integrations

Enterprise Security

Bank-grade encryption (AES-256), HIPAA compliance features, and SSO support.

Integrations

Global Infrastructure

Low-latency voice processing edge nodes in NA, EU, and APAC regions.

Voice & Real-time

Human Handoff

Seamlessly transfer complex calls to human agents with full context and transcripts.

Integrations

Role-Based Access

Granular permissions for admins, managers, and auditors. Full audit logs.

Integrations

Multi-Site AI Chat Widgets

Deploy unlimited, fully customizable AI chat assistants across all your websites — each with its own persona, knowledge base, and conversation history.

Integrations

Multi-Widget Management

Create and manage separate chat widgets for each site you own. Each widget has independent settings, dedicated knowledge sources, and its own conversation logs.

Integrations

Multi-Instance Connectors

Connect multiple instances of Shopify, Magento, Google Calendar, or CRMs. Bind each connector to specific AI agents or chat widgets for complete data isolation.

Voice & Real-time

Voice Web Widget

Allow global customers to call you for free directly from their browser. Embed a fully conversational AI voice assistant on any page without phone numbers or apps.

Voice & Real-time

Multi-Voice Widget Management

Deploy distinct voice agents for sales, support, or onboarding. Each widget features unique personas, styling, and knowledge bases on the same domain.

Voice & Real-time

Voice Co-Pilot

An AI voice assistant embedded in your site that answers in real time using your knowledge base: guides customers, clarifies doubts and supports sales — all by voice, no app needed.

AI Marketing

Custom Hosted Voice Page

A dedicated hosted webpage for your voice agent, ready to be shared via link without writing any code.

Integrations

Voice Concierge (PMS)

Connect the AI agent to your hotel PMS (Mews, Cloudbeds, Opera) for automated bookings and room service.

Call Intelligence

Sentiment Analysis

Real-time emotional and sentiment detection on every call.

Call Intelligence

Lead Scoring

Intelligent lead qualification based on conversation content.

Voice & Real-time

Visual IVR Builder

No-code drag-and-drop builder for complex call flows.

AI Marketing

Lead Magnet Generator

Auto-generation of professional PDFs and landing pages for your niche.

Voice & Real-time

Ultra-low Latency Voices

Human-like voices with < 300ms response time.

Voice & Real-time

Natural Barge-in

Interrupt the AI naturally just like a human conversation.

Integrations

Developer API

Connect Loxia AI to any external software with our robust API.

Integrations

TheFork Integration

Connect your restaurant directly to TheFork: check table availability in real time and manage reservations autonomously during the call.