Main Applications
Automatic Shipment Tracking (WISMO)
Instantly resolves "Where is my order?" calls. Integrating with your TMS, Loxia AI identifies the caller's number and communicates the exact tracking status, ETA, and delay alerts without human intervention.
Driver Coordination
Launch outbound AI campaigns to notify drivers of route changes, verify delays, or collect verbal updates on deliveries. The AI transcribes the response and updates the central database.
Delivery Rescheduling (Last Mile)
For last-mile deliveries, Loxia AI can call customers to arrange delivery times or allow customers to call to reschedule a missed delivery.